F.A.Q

  • While there is no magic answer to this question, we recommend shopping when it feels right to you! Ideally you want to have your gown 8 months out from the day you say “I Do”. This allows for ample time for alterations and helps with avoiding additional rush fees and overall, unnecessary added stress.

  • Yes please! While we can occasionally accommodate a same-day appointment during the week, in order to deliver the full bridal experience that you SO deserve, please book an appointment either online or over the phone prior to visiting.

  • We recommend booking your bridal appointment at least 2 weeks in advance to secure a day and time that works best for you and your entourage. Saturday and Sunday appointments notoriously book up quickly, so if you’re hoping for a weekend appointment, let’s get you scheduled and ready to try on some dresses!

  • Standard shipping for our designers is on average a 4-6 month turn around time. However- we have the ability to request quick ship options as well as rush options for qualifying orders, so always inquire with your stylist!

  • Our wedding dress prices start at just $1,399 and go up to $6,000. We pride ourselves on having an incredible selection of dresses to accommodate every budget, style and size! We understand that weddings are expensive, and transparency is important to us. We want our brides to always feel as confident in their budget as much as they are with their dress choice so always be open with your stylist about how much you’re hoping to spend. on

  • YES - We have a selection of 175+ plus size wedding dresses in our showroom.

  • You truly don’t need to bring anything special. If you would like to, some brides have found the following items helpful during their appointments; a hair tie, shape wear, any special “something borrowed” items, inspiration photos.

  • At this time, Ivory on Campbell does not offer in-house alterations. We have a list of recommended seamstresses that we have worked closely with in the past that we are happy to provide our brides with upon request!

  • We require a 50% deposit to place the order for any gown and accessories you say yes to. Beyond that, the remaining balance on your items is due within 30 days of when your items are delivered which typically takes about 4-6 months. You are welcome to make payments on your special order at your convenience as you wait for your items to arrive however we do not have any set “payment plans” available.

  • All sales are final. No returns, refunds or exchanges.